Terms & Conditions

Welcome to Noble Crown Limo INC. We appreciate your interest in our chauffeur services and look forward to serving your transportation needs with professionalism and care. This Terms and Conditions page outlines the rights, responsibilities, and expectations of all clients and passengers when engaging with our company. We encourage every client to review this information before booking to ensure a smooth and respectful experience for all parties.

General Usage Policy

By booking a ride with us, you agree to abide by our terms. These policies protect your safety, ensure high-quality service, and establish clear expectations between you and our company.

Our transportation services are available by advance reservation, and all bookings are subject to availability. A reservation becomes effective once confirmed by our dispatch team via phone or email. Rates, policies, and availability may vary by location, vehicle type, or special occasion.

Payment and Billing

All services must be paid in accordance with the agreed quote and company billing practices. Charges include applicable fees, taxes, and gratuities, unless otherwise noted.

Forms of payment accepted include major credit cards, bank transfers for corporate clients, or approved invoicing for recurring accounts. A pre-authorization may be required prior to service, depending on vehicle type or event scale.

Final charges may reflect adjustments due to additional time, extra stops, cleaning, or other post-service considerations.

Cancellation and Refunds

We recognize that plans may change. Therefore, we maintain a transparent and fair cancellation policy to balance client flexibility with operational efficiency.

Cancellations must be submitted in writing (via email) or confirmed over the phone. A cancellation is valid only upon written confirmation. We are not responsible for emails caught in spam folders or undelivered faxes.

At Noble Crown Limo INC, our specific cancellation timelines include:

Sedans, SUVs, Vans, and Limousines (Weekends): Must be canceled at least 7 days prior to service.
Weddings, Special Events, Holidays: Require a minimum of 10 days’ notice.
Airport Transfers: Must be canceled at least 48 hours in advance. Changes must be made by phone at least 4 hours before pickup.
No-shows or late cancellations are billed in full.
For transparency, airport transfers booked less than 48 hours prior to pick up are non-cancelable.

No-Show Policy

If a client cannot locate their chauffeur, we require an immediate call to the number listed in the confirmation email. Leaving the pickup location without contacting our team will result in a no-show fee, equivalent to the full trip charge.

This policy ensures operational coordination and eliminates misunderstandings at busy pickup points, especially at airports and large venues.

Behavior, Safety, and Vehicle Use

Client and passenger conduct plays an essential role in delivering a refined transportation experience. We reserve the right to refuse service or terminate a ride if passenger behavior is inappropriate, unsafe, or violates any company guidelines.

Examples of unacceptable behavior include, but are not limited to:

Disrupting or distracting the chauffeur while driving.
Tampering with equipment inside the vehicle.
Bringing illegal substances on board.
Harassing, threatening, or behaving aggressively toward staff or passengers.
Noble Crown Limo INC has specific policies in place, such as:
No Smoking: Any violation incurs a $300 cleaning fee, which will be charged to the card on file.
Illegal Substances: Strictly prohibited. Service will be refused without refund if discovered.
Chauffeurs: Maintain a formal black suit and tie uniform and are expected to provide water and a clean environment without engaging in unnecessary conversation.
We reserve the right to remove passengers or cancel service immediately if their conduct poses a risk to others or violates local or federal laws.

Damage Responsibility

The person listed on the reservation is responsible for any damage caused to the vehicle, either accidental or intentional. This includes:
Spills or stains requiring professional cleaning.
Broken glassware, electronics, or interior components.
Damage from personal items, luggage, or cargo.
Costs associated with damage will be billed directly to the client, and service may be interrupted or terminated depending on severity.

Weather, Traffic, and Unexpected Delays

While we plan each reservation with precision, certain conditions remain outside of our control. At Noble Crown Limo INC, we are not liable for service delays caused by:
Severe weather (snow, storms, etc.).
Road closures or detours.
Traffic congestion, accidents, or police activity.
Flight delays or gate changes not communicated in time.
However, we do track flights for all airport transfers. If your flight is delayed or early, we adjust pickup times accordingly, based on real-time flight data.

Wait Time and Additional Charges

Child Safety and Meet & Greet Services

Fleet, Booking Windows, and Special Services

Our fleet ranges from executive sedans to full-size buses, each suited for events of different sizes. From corporate meetings and airport transfers to wine tours, weddings, and night outings, we offer specialized solutions for personal or professional needs.

We operate 24/7, and most reservations require a minimum of 3 hours’ notice. However, availability is not guaranteed for last-minute bookings, especially for larger vehicles such as Sprinter Vans or Party Buses.

To secure premium service, we recommend booking well in advance—especially for weekends, holidays, or special occasions.

Frequently Asked Questions (FAQs)

How can I get a receipt?

Your receipt will be emailed automatically after the trip is completed.

Where do I meet the chauffeur at the airport?

Curbside pickups are available outside; for Meet & Greet, the chauffeur will wait inside the baggage claim area with a sign.

Can I contact my chauffeur directly?

Yes. Contact information will be shared before the trip. You may also reach our team anytime.

Are pets allowed?

Yes, if they are in a secure pet carrier.

Is there a fee for the Meet & Greet service?

Yes, an additional $25 applies.

Can I modify my reservation?

Yes. Please email or call us as early as possible. We’ll do our best to accommodate your request.

When do I get charged for my trip?

Contact Us

If you have any questions about these Terms and Conditions or need support with your reservation, our team is available 24/7.

Phone: (703) 621-0968

Email: contact@noblecrownlimo.com

Or click the “Book Now” button to make your reservation today.

At Noble Crown Limo INC, we are committed to professionalism, precision, and peace of mind with every ride.